Industrial Equipment ERP Solutions
Synchronise Project Management and Manufacturing. Handle complex BOMs, post-sales service, and milestone billing with Sage X3.
Why RFR for Equipment?
Proprietary machinery and custom engineered systems share one problem: generic ERPs fail to track the project lifecycle. Engineering changes, milestone billing, and field service need to be tightly integrated.
RFR understands that for equipment manufacturers, the sale is just the beginning. Our deployment focuses heavily on the after-market lifecycle, so you get paid for service and spare parts effectively for years after the initial sale.
Project costing, BOMs and service in one system
Set up for machines built to order, costed by project and serviced for years.
Configure-to-Order (CTO)
Integrated product configurator. Generate smart BOMs and routings automatically based on customer options.
Project Costing
Track labour, material, and overhead against specific project codes (WBS). Know your exact margin before shipping.
Field Service
Manage the installed base. Track serial numbers, warranty entitlements, and schedule technician dispatch.
Milestone Billing
Flexible revenue recognition. Bill customers based on % complete, project milestones, or time & materials.
CAD Integration
Bridge Engineering and Production. Import BOMs directly from CAD/PLM systems to eliminate data entry errors.
Spare Parts Management
Optimise aftermarket revenue. Ensure critical spares are in stock for service contracts and SLAs.
The Sale Is Just the Beginning
Sage X3 tracks every machine from commissioning to refurbishment, so service and spare-parts revenue is captured for years after the initial sale.
- Stage 01
Install & Commission
Serial numbers and the installed base are registered from day one.
- Stage 02
Warranty
Entitlements are tracked against each serial number, so claims are validated before work begins.
- Stage 03
Spare Parts
Critical spares are kept in stock to honour service contracts and SLAs.
- Stage 04
Field Service
Technician dispatch is scheduled against the installed base and its service history.
- Stage 05
Refurbishment
Returned units are assessed, refurbished, and resold or issued as exchanges.
Field note, anonymised
"The product configurator RFR built for us in Sage X3 cut our quoting time from 3 days to 2 hours. We can now generate accurate BOMs and cost estimates on the spot during customer meetings. After-sales service revenue grew 40% thanks to proper spare parts tracking."
Equipment makers we work with
Capital equipment, machinery and engineered products.
- Industrial Machinery
- Heavy Equipment
- Medical Devices
- Electronic Components
- Fabricated Metals